Customer Service: Customer service is the provision of service to customers before, during and after a purchase.food service: The foodservice or catering industry includes the businesses, institutions, and companies which prepare meals outside the home.What Skills Does a person Need at Valley View Casino & Hotel?Īt Valley View Casino & Hotel, specify the abilities and skills that a person needs in order to carry out the specified job duties.Įach competency has five to ten behavioral assertions that can be observed,Įach with a corresponding performance level (from one to five) that is required for a particular job. It would be my pleasure to discuss or answer any questions concerning InnoVision with anyone who reads this note and wishes to call, text or email me directly. Their operational experience in our business and their ability to understand and react to guests' behavior patterns is simply a cut above the six or seven other marketing/advertising agencies that I have had the pleasure of working alongside. Their ability to act wisely and appropriately in great times, good times and bad times along with their flexibility to turn things around on a dime, combined with their exceptional creative talents, and their ability to buy media extremely effectively makes InnoVision easily the best in the business, in my opinion. The strength of Ric and his team of over 20 highly trained professionals at InnoVision is their incredible, tireless work ethic, their strong sense of urgency, their dedication and loyalty to all their clients, their ability to follow up and follow through until conclusion on all projects, as well as their ability to listen and offer well thought out suggestions while always owning the final decision as their own, regardless of whose idea it was. When Ric discussed opening his own business with me six years ago, it was with the caveat that our casino company, Valley View Casino & Hotel would be his exclusive San Diego Gaming client, and that has been the case since 2013. Ric was a marketing executive during those years at The Rio and The Aladdin and did an exceptional job at both properties. I met Ric while I spent 17 years of my career on the Las Vegas Strip at Caesars Palace, Ballys, Paris and The Aladdin.

Their CEO, Ric Militi was our Vice President of Marketing for seven years here at Valley View Casino & Hotel prior to starting his own company, InnoVision, five years ago.

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